Delete your account

You can delete your IndiSignal account and the data we hold about you at any time, either from the apps or by email.

In the web app

Sign in, open Settings, scroll to Danger zone and choose Delete account…. Type DELETE to confirm. An active card subscription is cancelled automatically before the account is removed.

In the iPhone / Android app

Open More, scroll to Danger zone and tap Delete account, then confirm. If you pay by card, cancel the subscription first from the website's billing page (the app will tell you if this is needed).

By email

If you cannot sign in, or prefer email, write to support@indisignal.com from the email address of your account with the subject "Delete my IndiSignal account". We verify that the message comes from the account's address, delete the account within 30 days and confirm by reply. Requests from another address are answered with instructions to confirm from the account email.

What is deleted

Your login, profile (name, time zone, acceptance of the Terms), settings and risk preferences, watchlist, alerts, notifications, push-notification device registrations and subscription record. Deletion is permanent and cannot be undone.

What is kept

Records of payments you made (amount, date, provider reference) are kept for as long as tax and accounting law requires, without a link to your account. Technical logs expire on their own within a few weeks.

See also the Privacy Policy (section 6, your rights) and the Terms & Conditions (section 9, termination).